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We are determined that the past year should mark the end of a disappointing
period in the Group's performance.
In February 2002, we announced our new strategy following an extensive
review of market opportunities, customers' needs and our own areas
of greatest strength.
Going forward, we have simplified our structure to concentrate
on the management of customers' production assets and energy resources
- two areas where we can provide them with measurable advantages.
To realise our potential, we are driving radical change - change
that will:
- draw our separate businesses together as an integrated Group;
- direct our energies towards our customers;
- dramatically improve our core processes and market positions.
We are confident that we are also building the leadership, systems
and capabilities to sustain this transformation.
That is what shareholders should measure us on in the years ahead.
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