MARKET OPPORTUNITY
Globalisation and ever-increasing competition have intensified pressures on companies in the production sector. As a result, there is growing customer demand for solutions and services that extract additional productivity, profitability and cash from their entire supply chain, from supplier to end user.

POSITION
Our customers are increasingly looking for a strategic partner to take overall responsibility for both immediate solutions and ongoing support. This provides opportunities for us to extend our presence across the more than 50,000 plants worldwide that already run on Invensys systems.

The division has three vertical, industry-focused business lines:

• products and process management solutions for the food, beverage, personal healthcare and pharmaceutical industries;
• automation, control and process optimisation for the chemical, oil and gas; power and municipal; pulp and paper; hybrid and other general process industries; and
• enterprise application solutions for industrial businesses including enterprise resource planning, product lifecycle management, customer relationship management, supply chain management and enterprise asset management.

VALUE FOR CUSTOMERS
We work closely with customers to provide solutions that maximise the productivity, reliability and consistency of their asset investments. Through specialist businesses with extensive applications expertise, we offer customers seamless efficiency across their entire supply chain. Above all, by integrating both Invensys and third party systems on our ArchestrA common software infrastructure, we protect their existing investment in technology and minimise disruption to their operations.

OUTLOOK
The division is focusing heavily on improving its sales and project disciplines to restore margins. Already this has led to notable contract wins, the reduction in loss-making projects and lower overheads. Longer term, our competitive advantage will derive from new technology and the development of high-growth performance services. Over the next 18 to 24 months and excluding any market recovery, these remedial actions by the division should restore its margin to 8 to 10%, level with the best of its peers.